Privacy Policy

1. Information We Collect

At zen+ TV, we prioritize your privacy. We collect only the minimum information necessary to provide and improve our services:

• Account Information: Name, email address, and password used to create your account.
• Payment Information: We do not store full credit card numbers on our servers. Payment processing is handled by secure, PCI-compliant third-party gateways (e.g., Stripe, PayPal).
• Usage Data: Basic interaction data with our website, IP addresses (for connection diagnostics and security), and device information (to enforce device limits).

2. How We Use Your Information

The information we collect is used strictly for the following purposes:

• To provide, maintain, and deliver your IPTV service.
• To process your transactions and send related information, including confirmations and receipts.
• To send you technical notices, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To detect, investigate, and prevent fraudulent transactions and unauthorized account sharing.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may disclose your information only when required by law or to protect the rights, property, or safety of zen+ TV, our users, or others.

4. Cookies and Tracking

We use "cookies" to enhance your user experience. Cookies are used to store your preferences, keep you logged in, and collect anonymous usage statistics. You can control cookie preferences through our Cookie Consent banner or your browser settings, though disabling essential cookies may impact site functionality.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures (including 256-bit SSL encryption) to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and transaction data.